Six of our family (including two children under 4 years of age) traveled to Costa Rica for a family vacation which included to excursions. We booked our land transportation through Morphovans. I selected this company because of the one negative review it had among many good ones. I was impressed how the owner, Mario, personally and professionally handled the one negative review. Since we all make mistakes it is the way we respond to that mistake that can set us apart from the others and show a person’s true character.
As for our trip, I dealt with Mario from the inception. He helped me plan two trips based upon our interests, budget and needs. He took a personal interest in our trip and made a number of great suggestions. He promptly sent me links to all attractions. Communication was great all the way through the trip, including schedule reminders. I also spoke with Mario and his wife, Carla, by phone and found them to be both accommodating and patient.
Once in Costa Rica, the drivers were there early. The vehicles were clean and the drivers were professional beyond expectation. They were friendly and conversed well in english. They were eager to point out things of interest. Most importantly, they safely navigated what seemed like very chaotic traffic and roads. The vehicles are equipped with free WiFi!!!!
Morpho Vans is competitively priced and well worth the money. In one instance, the driver worked overtime to take us to a food market without any additional cost.
I feel compelled to write this review, although it is not something I often do, because I was totally impressed with this company. They took the stress out of travel.
Posted on TripAdvisor on November 14th, 2017